March 2020
Intermediate to advanced
224 pages
5h 34m
English
When companies implement lean, they usually start by looking at the shop floor, hoping to find savings by reducing direct labor. The next area targeted is indirect labor on the shop floor, even though this is more difficult to quantify in terms of tasks and savings. One area that most companies going lean have a hard time visualizing as a target for improvement is the office. Although this area, under normal conditions, seems to be busy, it is hard to quantify the tasks office personnel are performing and the value they are adding.
Dealing with departments means dealing with people, and one aspect of this is the number of people. If, for example, you had sales of $10 million last year ...
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