Chapter 17. Fulfilling Orders

In this chapter, we will go through the following concepts:

  • Order management
  • State and status
  • Invoices, shipping, and credit memos

Order management

Magento offers a powerful yet simple way to manage the orders that are placed in your store. You can even place orders from the admin panel if a customer calls by phone and wants to buy products from your store.

You can see and manage your orders from the SALES | Orders page in the admin panel: 

Order management

A very important aspect of this page is that you can select really useful mass actions to manage your orders:

As you can see, you can put several orders on hold at the same time, print ...

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