December 2015
Intermediate to advanced
412 pages
8h 14m
English
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Managing entity persistence (model, resource, collection)
With InstallSchema in place, we now have conditions for entity persistence. Our next step is to define model, resource, and collection classes for the Ticket entity.
The Ticket entity model class is defined under the app/code/Foggyline/Helpdesk/Model/Ticket.php file with content as follows:
<?php namespace Foggyline\Helpdesk\Model; class Ticket extends \Magento\Framework\Model\AbstractModel { const STATUS_OPENED = 1; const STATUS_CLOSED = 2; const SEVERITY_LOW = 1; const SEVERITY_MEDIUM = 2; const SEVERITY_HIGH = 3; protected static $statusesOptions = [ self::STATUS_OPENED => 'Opened', self::STATUS_CLOSED => 'Closed', ]; protected static $severitiesOptions = [ self::SEVERITY_LOW => 'Low', ...Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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