March 2003
Intermediate to advanced
31 pages
44m
English
Monitoring and Maintenance for Successful Team Outcomes

It’s not hard to tell if a team has been effective. The results tell the story. If the team has been effective,
• the outcomes – products, services, ideas, or recommendations – meet or exceed stakeholder expectations;
• members of the team feel satisfied with the process and the product of their effort;
• team members have learned lessons that will make themselves and the organization more effective in future initiatives.
The road to such results is plagued with potholes, and teams frequently run into obstacles and problems along the way. They may fail to live up to their potential, fail ...
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