Making Teams Work: How to Form,Measure, and Transition Today’s Teams

Course Code 96036

INSTRUCTIONS: Record your answers on one of the scannable answer forms enclosed with this course. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer forms for your records. No photocopies will be graded. When completed mail your answer form to:

American Management AssociationEducational ServicesP.O. Box 133Florida, NY 10921

1. Whose responsibility is it to identify ways to improve a team’s performance of tasks?

(a) The team coach’s

(b) The team sponsor’s

(c) All team members’

(d) The team leader’s

2. The biggest threat to team survival in team-based organizations is:

(a) inconsistent management support. ...

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