Managers engage stakeholders at all levels of communication (intra-personal, interpersonal, group, organizational, and intercultural) which requires professional development skills. Expounding on theories of rhetoric and claims as arguments that require proof, the authors relate them to the theories of management—such as persuasion and influence, syllogistic logic, and warrants, qualifiers, and reservation arguments that might not be favorable to the persuader. These are the personal skills of speaking, writing, listening, and doing that are invaluable to management.


The book includes six chapters emphasizing the essentials of managerial communications for top, middle, and frontline managers engaged in the four functional ...

Get Managerial Communication for Professional Development now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.