Index

0-9, and symbols

23 things, 73

A

Addthis.com, 130
Arab Spring of 2011, 11
Atlas of New Librarianship, The, 143
attention of users, 8–13
Audacity, 62
authentic experiences, 50
awareness knowledge, 112

B

benefits to the organization (of a policy), 95
Black Swan, The, 147
Blockbuster, xx
Bloglines, 132
Blowers, Helene, 73
Bin Laden, Osama, 85
books (stereotype), 147–9
British Broadcasting Corporation (BBC), 85
budgets, 20, 89, 100–1
building community, 36, 49-51, 141, 143–5

C

calling card, 47
capturing knowledge, 28–31, 63–5, 79
cell phone, 47, 80
change, 25, 81, 88–9, 93, 141–3
Charles I, 10
Charles II, 10
challenge the process, 142
CNN, 84
collaboration, 31–2, 65–6,

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