Managing Social Media in Libraries

Index

0-9, and symbols

23 things, 73

A

Addthis.com, 130

Arab Spring of 2011, 11

Atlas of New Librarianship, The, 143

attention of users, 8–13

Audacity, 62

authentic experiences, 50

awareness knowledge, 112

B

benefits to the organization (of a policy), 95

Black Swan, The, 147

Blockbuster, xx

blog, xvii, xx, 52, 57–8, 72, 74–5, 82–3, 106–8, 131, 140–1

Bloglines, 132

Blowers, Helene, 73

Bin Laden, Osama, 85

books (stereotype), 147–9

British Broadcasting Corporation (BBC), 85

budgets, 20, 89, 100–1

building community, 36, 49-51, 141, 143–5

C

calling card, 47

capturing knowledge, 28–31, 63–5, 79

cell phone, 47, 80

change, 25, 81, 88–9, 93, 141–3

Charles I, 10

Charles II, 10

challenge the process, 142

CNN, 84

collaboration, 31–2, 65–6,