Step 3: Interpreting Performance Data


In the next step of the performance measurement process, you analyze the data you’ve gathered on your performance metrics and determine its implications. Interpreting performance data is a complex discipline in itself. In many companies, a unit staffed by experts trained in statistical analysis, correlation and regression analysis, and other data-interpretation approaches and tools performs this activity.

But in the interest of gaining an overview of the entire performance measurement process, it’s helpful to know a bit about how performance data is evaluated and what you and others might look for when interpreting ...

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