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Measuring Performance
book

Measuring Performance

by Harvard Business Review
October 2009
Beginner
96 pages
1h 45m
English
Harvard Business Review Press
Content preview from Measuring Performance

Maura’s Story

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By measuring your group’s performance, you ultimately manage that performance more effectively. In other words, by pulling away from your daily routine and thinking carefully about how your group does what it does, you can determine how effectively your group is operating. You can then address shortfalls and other problems, whether they stem from your direct reports’ performance, your managing style, or some other source.

Consider the following story about Maura, who heads up a large sales group. Through the process of appraising her group’s performance, she makes some insightful discoveries that help her manage her group more effectively. ...

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Publisher Resources

ISBN: 9781422155530