8 
Creative Problem-Solving Approach
MANAGING MORE THAN ONE RIGHT ANSWER
Leading a group from “here” to “there” presupposes more than one right answer. Facilitation strives to articulate the best answer for each group of participants, eschewing the thought that some universal “best answer” exists.
When preparing for problem solving or gap analysis, the meeting designer alone bears a tremendous burden to design optimal meeting activities that will kindle consensus. No one can prove certainty about the future, so I’ll also recommend building different scenarios and ranges of possibilities. Therefore, creative thinking remains paramount for exceptional ...
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