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Metrics for Project Management

Book Description

Your Complete Guide to Project Management Metrics is Here!
Metrics for Project Management: A Formalized Approach describes a comprehensive set of project management metrics in an easy-to-read format. Through a unique presentation of metrics through the categories of “things,” “people,” and “enterprise,” you'll learn how metrics can:
• Guide you toward informed decisions
• Help the enterprise recognize the sum of its collective capabilities
• Ensure that plans for producing and delivering products and services are consistently realistic, achievable, and attainable
• Link the efforts of individual team members with the overall success of the project
• Indirectly promote teamwork and improve team morale

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. About the Author
  5. Dedication
  6. Contents
  7. Preface
  8. Chapter 1: Introduction
    1. Advantages of Metrics-Based Project Management
    2. What Is a Metric?
    3. Metrics Categories
  9. Chapter 2: Project Things Metrics
    1. Client Requirements
    2. Detailed Project Plans
    3. Conceptual Plans
    4. Project Quality
    5. Contracts
    6. Monitoring Project Progress
    7. Project Risk
    8. Project Success Factors
    9. Instruments
      1. Instrument 2–A. Project Charter
      2. Instrument 2–B. Requirements Documentation Form
      3. Instrument 2–C. Defect Identification Log
      4. Instrument 2–D. Defect Tracking Log
      5. Instrument 2–E. Abbreviated Project Planning Checklist
      6. Instrument 2–F. Work Breakdown Structure Dictionary
      7. Instrument 2–G. Work Breakdown Structure Development Checklist
      8. Instrument 2–H. Effectiveness of the Work Breakdown Structure
      9. Instrument 2–I.   Importance of Quality Initiatives to the Enterprise
      10. Instrument 2–J.  Quality Assurance Survey
      11. Instrument 2–K. Quality Management Planning Checklist
      12. Instrument 2–L.  Quality Cost Analysis Form
      13. Instrument 2–M. Project Quality Checklist
      14. Instrument 2–N. Change Order Request Form
      15. Instrument 2–O. Project Change Management Checklist
      16. Instrument 2–P.  Project Status Report
      17. Instrument 2–Q. Project Management Checklist
      18. Instrument 2–R. Risk Identification Checklist
      19. Instrument 2–S. Characterizing Project Risk
      20. Instrument 2–T.  Risk Tracking Form
      21. Instrument 2–U. Risk Ranking Form
      22. Instrument 2–V.  Risk Monitoring and Control Checklist
      23. Instrument 2–W. Risk Response Plan Tracking
      24. Instrument 2–X.  Risk Map
      25. Instrument 2–Y.  Brief Post-Delivery Project Audit
      26. Instrument 2–Z.  Abbreviated Project Closeout Checklist
  10. Chapter 3: Project People Metrics
    1. People as Intellectual Resources
    2. What Are People Metrics?
    3. Motivation
    4. Performance
    5. Teamwork
    6. Communications Management
    7. Competency
    8. Maturity of Teams and Organizations
    9. Virtual Teams
    10. Instruments
      1. Instrument 3–A. People Capital for Project Management
      2. Instrument 3–B. Organizational Management Style Inventory
      3. Instrument 3–C. Team Charter
      4. Instrument 3–D. Personal Orientation and Preferences Style
      5. Instrument 3–E. 360° Assessment Tool
      6. Instrument 3–F. Teamwork Attributes
      7. Instrument 3–G. Collaborative Leadership Instrument
      8. Instrument 3–H. Effectiveness of Team Meetings
      9. Instrument 3–I.  Project Management Duties
      10. Instrument 3–J.  Knowledge and Competency Requirements by Project Position
      11. Instrument 3–K. Team Maturity Checklist
      12. Instrument 3–L. Team Success Factors
  11. Chapter 4: Enterprise Metrics
    1. Project Management Maturity
      1. Maturity Ranking Scale
      2. Maturity Level Descriptions
    2. Focus of Organizational Metrics
      1. Performance Metrics
      2. Stability Metrics
      3. Compliance Metrics
      4. Capability Metrics
      5. Improvement Metrics
    3. Project Management Office
    4. Work Breakdown Structure/Resource Breakdown Structure Templates for the Enterprise
    5. Project Portfolio Management
      1. Portfolio Management Models
      2. Portfolio Management Indices
    6. Instruments
      1. Instrument 4–A. Continuous Improvement in Processes
      2. Instrument 4–B. Project Management Style
      3. Instrument 4–C. Organizational Project Management Attributes Checklist
      4. Instrument 4–D. Maturity Assessment (abbreviated form)
      5. Instrument 4–E. Organizational Metrics Categories
      6. Instrument 4–F.  Effectiveness of the Project Management Office
      7. Instrument 4–G. Post-Delivery Project Audit Checklist
      8. Instrument 4–H. Assessing the Usefulness of Templates/Processes
      9. Instrument 4–I.  Documenting Lessons Learned
      10. Instrument 4–J.  Customer Satisfaction
  12. Chapter 5: Implementing a Metrics Program
    1. Metrics Program Design
    2. Attributes of Models and Indices
    3. Schedule of Implementation
    4. Instruments
      1. Instrument 5-A. Metrics Collection Checklist
      2. Instrument 5-B. Metrics Implementation Checklist
  13. References
  14. Index