book

Metrics for Project Management

Name: Metrics for Project Management
ISBN: 9781523096244

by Parvis F. Rad, Ginger Levin

October 2005

Intermediate to advanced

384 pages

6h 39m

English

Berrett-Koehler Publishers

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Cover
Title Page
Copyright Page
About the Author
Dedication
Contents
Preface
Chapter 1: Introduction
Advantages of Metrics-Based Project ManagementWhat Is a Metric?Metrics Categories
Chapter 2: Project Things Metrics
Client RequirementsDetailed Project PlansConceptual PlansProject QualityContractsMonitoring Project ProgressProject RiskProject Success FactorsInstrumentsInstrument 2–A. Project CharterInstrument 2–B. Requirements Documentation FormInstrument 2–C. Defect Identification LogInstrument 2–D. Defect Tracking LogInstrument 2–E. Abbreviated Project Planning ChecklistInstrument 2–F. Work Breakdown Structure DictionaryInstrument 2–G. Work Breakdown Structure Development ChecklistInstrument 2–H. Effectiveness of the Work Breakdown StructureInstrument 2–I. Importance of Quality Initiatives to the EnterpriseInstrument 2–J. Quality Assurance SurveyInstrument 2–K. Quality Management Planning ChecklistInstrument 2–L. Quality Cost Analysis FormInstrument 2–M. Project Quality ChecklistInstrument 2–N. Change Order Request FormInstrument 2–O. Project Change Management ChecklistInstrument 2–P. Project Status ReportInstrument 2–Q. Project Management ChecklistInstrument 2–R. Risk Identification ChecklistInstrument 2–S. Characterizing Project RiskInstrument 2–T. Risk Tracking FormInstrument 2–U. Risk Ranking FormInstrument 2–V. Risk Monitoring and Control ChecklistInstrument 2–W. Risk Response Plan TrackingInstrument 2–X. Risk MapInstrument 2–Y. Brief Post-Delivery Project AuditInstrument 2–Z. Abbreviated Project Closeout Checklist
Chapter 3: Project People Metrics
People as Intellectual ResourcesWhat Are People Metrics?MotivationPerformanceTeamworkCommunications ManagementCompetencyMaturity of Teams and OrganizationsVirtual TeamsInstrumentsInstrument 3–A. People Capital for Project ManagementInstrument 3–B. Organizational Management Style InventoryInstrument 3–C. Team CharterInstrument 3–D. Personal Orientation and Preferences StyleInstrument 3–E. 360° Assessment ToolInstrument 3–F. Teamwork AttributesInstrument 3–G. Collaborative Leadership InstrumentInstrument 3–H. Effectiveness of Team MeetingsInstrument 3–I. Project Management DutiesInstrument 3–J. Knowledge and Competency Requirements by Project PositionInstrument 3–K. Team Maturity ChecklistInstrument 3–L. Team Success Factors

Chapter 4: Enterprise Metrics
Project Management MaturityMaturity Ranking ScaleMaturity Level DescriptionsFocus of Organizational MetricsPerformance MetricsStability MetricsCompliance MetricsCapability MetricsImprovement MetricsProject Management OfficeWork Breakdown Structure/Resource Breakdown Structure Templates for the EnterpriseProject Portfolio ManagementPortfolio Management ModelsPortfolio Management IndicesInstrumentsInstrument 4–A. Continuous Improvement in ProcessesInstrument 4–B. Project Management StyleInstrument 4–C. Organizational Project Management Attributes ChecklistInstrument 4–D. Maturity Assessment (abbreviated form)Instrument 4–E. Organizational Metrics CategoriesInstrument 4–F. Effectiveness of the Project Management OfficeInstrument 4–G. Post-Delivery Project Audit ChecklistInstrument 4–H. Assessing the Usefulness of Templates/ProcessesInstrument 4–I. Documenting Lessons LearnedInstrument 4–J. Customer Satisfaction
Chapter 5: Implementing a Metrics Program
Metrics Program DesignAttributes of Models and IndicesSchedule of ImplementationInstrumentsInstrument 5-A. Metrics Collection ChecklistInstrument 5-B. Metrics Implementation Checklist
References
Index

Content preview from Metrics for Project Management

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Printed in the United States of America

Library of Congress Cataloging-in-Publication Data

Rad, Parviz F., 1942–

Metrics for project management: formalized approaches/Parviz F. Rad, Ginger ...

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Metrics for Project Management

by Parvis F. Rad, Ginger Levin

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