CHAPTER 2

Project Things Metrics

The quantitative facets of projects, also referred to as project “things,” are the visible, tangible signs of the implementation—and eventual success—of the project. Until the 1990s, most project management metrics systems focused primarily on the “things” attributes of projects, particularly aspects involving schedule, cost, and resource utilization. This outlook still predominates in organizations that have not advanced beyond the first two levels of a staged maturity scale.

However, since the 1990s, many new, more comprehensive project management tools and techniques have evolved. In fact, project things now represent just one of three sets of project attributes that need to be quantitatively planned and monitored. ...

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