January 2011
Beginner
448 pages
10h 45m
English
Content preview from Microsoft Dynamics® CRM 2011 Step by Step
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Chapter 1. Introduction to Microsoft Dynamics CRM
Chapter at a Glance
Every successful organization relies on its customer base to sell products or services. Businesses that want to track and manage all of the various interactions with their customers frequently deploy a Customer Relationship ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.