January 2011
Beginner
448 pages
10h 45m
English
Content preview from Microsoft Dynamics® CRM 2011 Step by Step
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Chapter 4. Working with Activities and Notes
Chapter at a Glance
In the previous chapter, you learned how to create and manage accounts and contacts in Microsoft Dynamics CRM. In this chapter, you will learn how to record, manage, and report on the activities and notes related to those records. The word activity is a generic term that Microsoft Dynamics CRM uses to describe business interactions, such as ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.