Chapter 22. Remote Control

Virtual Network Computing (VNC)

To system administrators in large companies with many Windows workstations, the headaches are all too familiar—simple operator error calls that require a great deal of work and time to walk users through the right steps to a solution. Wouldn't it be great if you could take control of users' desktops and do it for them while they watch and learn?

I am talking about a remote administration tool that works not only with Windows, Solaris, and DEC Alphas running OSF1, but also with that old favorite of the desktop publishing world, the Macintosh.

This great tool is Virtual Network Computing (VNC) from AT&T Laboratories in Cambridge, England. The VNC package enables you to view other computer desktops ...

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