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Part 1: The Infliction of Poor Operational Performance
Chapter 1: The Power Is in the People: Misconceptions That Reduce Operational Performance
Chapter 2: Operational Building Blocks: A Foundation for Growth and Profitability
Chapter 3: Leading with Leverage: What the C-Suite Doesn’t Know and How It Hurts Them
Part 2: Focus and Momentum Equate to Operational Power
Chapter 4: Strategic Strings: Helping Employees Connect with Your Vision
Chapter 5: Engage the Masses: Building a Continuous Improvement Community
Chapter 6: Hit the Ground Running: How to Increase Velocity for Rapid Results
Part 3: Collaborative Power
Chapter 7: The Value Connection: What Your Customers ...