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Organizational Communication Theory and Research

Name: Organizational Communication Theory and Research
ISBN: 9783110718607

by Vernon D. Miller, Marshall Scott Poole

July 2024

Intermediate to advanced

653 pages

26h 36m

English

De Gruyter Mouton

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Vernon D. Miller, Marshall Scott Poole Preface
Why Another Handbook of Organizational Communication?What Is the Purpose and Content in Each Section of the Handbook?What Instructions Were Given to Chapter Authors?Who Deserves an Extra Word of Gratitude in Shaping the Structure and Content of the Book?
Section I: Theory and Methods
Matthew S. Weber Chapter 1 Systems Theory and Ecosystems of Organizational Communication1 Origins of Systems Theory2 Core Tenets of Systems Theory3 The Modernization of Systems Theory in Organizational Communication4 Systems Theory Applications within Organizational Communication5 Methodological Approaches6 Future Directions7 ConclusionBoris H. J. M. Brummans, François Cooren, Frédéric Dion, Consuelo Vásquez Chapter 2 Emerging Trends and Topics in Research on the Communicative Constitution of Organizations1 Meta-Review of Overview Publications on CCO Research2 Six Emerging Trends and Topics in CCO Research3 ConclusionKaren Lee Ashcraft Chapter 3 Can We Meet at the Alter? Doing Justice through Organizational Communication1 The Introduction You’d Expect: Learning About Critical Approaches to Difference2 Starting Over, Self-Consciously: Learning Through as Well as About3 A Field-Making Practice: Handbooks Speak Volumes4 A Racial Rupture: Organizational Communication Is Perspiring5 Polite Pluralism: An Imperative to Organize by Domesticating Difference6 Alter-Organizational Communication: An Imperative to Question the Very Project of Organization7 Fumbling Toward the Alter: Four Organizational Communication Literacies8 Back to the Beginning: A Handbook of Alter-Organizational CommunicationBrian Manata, Jiawei Sophia Fu Chapter 4 Quantitative Methods in Organizational Communication1 The Basics2 Major Quantitative Research Methodologies3 Emerging Quantitative Methods4 ConclusionSarah J. Tracy, Angela N. Gist-Mackey Chapter 5 Qualitative Methods in Organizational Communication1 Unique Value of Qualitative Scholarship in Organizational Communication2 Genres in Qualitative Research3 Common Data Gathering and Analysis Methods4 Contours of Current Organizational Communication Qualitative Research5 Looking toward the Future6 Conclusion
Section II: Processes
Joshua B. Barbour, Jared T. Jensen, Shelbey R. Call Chapter 6 Organizational Communication Design1 Communication as Design2 CAD Research3 Opportunities for CAD Scholarship4 Edge QuestionsGail T. Fairhurst, Carsyn Endres, Guowei Jian Chapter 7 Leadership Communication1 Normative Theories and Research2 Interpretive Leadership Research3 Critical Approaches4 Dialogical Approaches5 ConclusionMichael W. Kramer, Stephanie L. Dailey, Scott E. Shank Jr., Vernon D. Miller Chapter 8 Organizational Entry Processes1 Theories and Theoretical Perspectives2 Vocational Anticipatory Socialization3 Organizational Anticipatory Socialization4 Encounter Experiences5 Role-Making Processes6 Non-“Traditional” “Newcomers”7 ConclusionLinda L. Putnam, Marshall Scott Poole Chapter 9 Conflict and Negotiation1 Historical and Theoretical Approaches2 Role of Communication in Organizational Conflict3 Interpersonal Conflict in the Workplace4 Negotiation in the Workplace5 Intergroup Conflict in the Workplace6 Conclusion and DiscussionKerk F. Kee, James W. Dearing Chapter 10 Diffusion1 Introduction2 Overview of the Diffusion of Innovations3 Adoption vs. Diffusion4 Critiques of Diffusion Research5 ConclusionJos Bartels Chapter 11 The Role of Social Identity in Organizational Communication Over Time1 History and Definition of Social Identity Theory (the 1970s)2 Introduction of Social Identity Theory in Organizations: Organizational Identification (the 1980s and 1990s)3 Role of Communication in Organizational Identification (2000s Onward)Karen K. Myers, Avigail McClelland-Cohen Chapter 12 Coordination1 Dyadic/Group/Organizational Coordination2 Interorganizational Coordination3 Conclusion and Future DirectionsLaurie Lewis, Surabhi Sahay Chapter 13 Stakeholders and Organizational Change1 Change Models2 Stakeholders3 Uncertainty and Participation4 Resistance to Change5 Critique of Current Approaches to Organizational Change6 Future DirectionsHeather M. Zoller, Zhuo Ban Chapter 14 Communication, Power, and Organizational Politics1 Trends in Conceptualizing Communication and Power2 Methodological and Metatheoretical Approaches3 Developments in the Study of Communication, Power, and Politics4 ConclusionAstrid M. Villamil, Scotti Branton, Rebecca J. Meisenbach Chapter 15 Piecing Together Inclusion: A Critical Overview of Organizational Inclusion Research and Praxis1 Introduction: Constituting Inclusion2 Tracing Fragmented Origins of Inclusion Scholarship3 Organizational Communication Explorations of Inclusion4 Reconstituting Inclusion5 Conclusion
Section III: Contexts
Guowei Jian Chapter 16 Supervisor-Employee Communication1 Historical Background and Theoretical Overview2 Supervisory Communication3 Employee Upward Communication4 Supervisor-Employee Relational Development5 Contexts6 Critique and Directions for Future ResearchJody L. S. Jahn, Deepti Khedekar Chapter 17 Team Process1 Foundations for Discussion2 Structurational Flows Theorizing: An Alternative Framing Theory for Team Process Research3 Shifting Focus on Team Process Using a Flows Framing Theory4 ConclusionAndrew Pilny, Noshir Contractor Chapter 18 Networks1 What Is Network Thinking?2 An Informal Systematic Review3 Networks and Theory4 How Social Network Analysis Is Used5 Summary and ConclusionMatthew Koschmann Chapter 19 Organizational Structure1 Introduction2 Organizational Structure: Basic Definitions and Brief Intellectual History3 Structure in Organizational Communication Scholarship: The State of the Art4 The Crux of the Matter: Ontology5 Conclusion: What Are We Talking About When We (Don’t) Talk About Structure?Shiv Ganesh, Cynthia Stohl, Samantha James Chapter 20 Generational Shifts: The Emergence of Visibility in Globalization Research1 The Impact of Increased Visibility on Globalization Dynamics2 Visibility as a Fourth Generation of Organizational Communication Research on Globalization3 Ontological Attributes of Contemporary Globalization Research4 Communicative Attributes of Contemporary Organizational Communication Research on Globalization5 Directions for Further Research6 ConclusionCraig R. Scott, Yifan Xu, Yohanna Tesfai Chapter 21 Types of Organizations1 Traditional Types of Organizations2 Hidden/Clandestine Types3 Alternative Organizations4 Conclusion
Section IV: Technology
Paul M. Leonardi, Andrew Pilny, Jeffrey W. Treem, Nandini Sharma Chapter 22 Artificial Intelligence and Organizational Communication1 What Is Artificial Intelligence (AI)2 How Does AI Become Entwined with Communication Practices?3 Communication Concepts in Transition4 ConclusionKeri K. Stephens, Brett W. Robertson Chapter 23 Social Media, Organizations, and Organizing1 Social Media, Organizations, and Organizing2 Conceptualizing Social Media as Platforms for Communication3 Social Media Use in an Organizational Work Context4 Social Media and Organizing5 Directions for Future Research6 ConclusionJennifer L. Gibbs, Stacey L. Connaughton Chapter 24 Distributed Collaboration1 Historical Context2 Levels of Analysis3 Disciplinary and Meta-theoretical Traditions4 Future Directions5 Conclusion
Section V: Emerging Areas
Sarah Julien-Bell, John C. Lammers Chapter 25 Wellness in the Workplace1 Defining Workplace Wellness2 Formal Workplace Wellness Programs3 Indirect Wellness Practices4 Creating a Culture of Wellness5 Taking Stock: Communication Research and Wellness Programs6 Wellness in the New Context: COVID-19 and Working from Home7 The Future of Organizational Communication and Wellness ProgramsKathleen J. Krone, Erika L. Dakin Kirby Chapter 26 Organizing Social Change1 Organizing Social Change2 Organizing Social Change: Definitions and Organizational Forms3 Organizing Social Change: Power, Resistance, and Struggle4 Organizing Social Change: Communicative Practices5 The Struggle for Organizing Social Change Exemplified: Race, Equity, and Education6 ConclusionPatrice M. Buzzanell, Caryn E. Medved Chapter 27 Work and Life Communication1 Work and Life Issues2 Emerging Research Areas and Practical Implications3 ConclusionWilliam T. Howe, Steven R. Wilson Chapter 28 Military Exit and Reentry to Family, Society, and Work1 Military Exit and Reentry to Family, Society, and Work2 Military Service Member and Veteran Reintegration: An Overview3 Totalistic Organizations, Socialization, and the United States Military4 Communication Theory of Identity and the United States Military5 Transitions, Resilience, and the United States Military6 Conclusion and Future DirectionsW. Timothy Coombs, Sherry J. Holladay Chapter 29 Corporate Social Responsibility Communication1 The Evolution from Business-centric to Society-centric CSR Research2 CSR Communication Connecting with Organizational Communication3 CSR Communication and Outcomes: Who Should Benefit?4 Future Research Directions5 ConclusionLisa Chewning, Marya Doerfel, Dawna Ballard, Tyler Harrison Chapter 30 From Crisis Response to High Resilience Organizing1 Crisis and Resilience as Dynamic Organizational Processes2 Conclusion
Author Biographies
Index

Content preview from Organizational Communication Theory and Research

Section II: Processes

Chapter 6 Organizational Communication Design

Joshua B. Barbour

Jared T. Jensen

Shelbey R. Call

Abstract

The study of organizational communication as design (CAD) offers metatheoretical resources that are particularly valuable for the cultivation of more effective organizational communication practice. Communication design is natural, undertaken by individuals and collectives, and focused on objects of design. CAD research aims to identify what might be possible in organizing through the analysis of objects of communication design and the choices communicators make and try to carry out. This chapter reviews organizational CAD scholarship, and forwards an agenda for future scholarship that argues that CAD needs ...

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Organizational Communication Theory and Research

by Vernon D. Miller, Marshall Scott Poole

Section II: Processes