Organizational Project Management

INDEX

A

alignment, 36. See also organizational alignment

Apple, 103–104

assessments

change objectives, 134–136

implementing change, 142–143

importance of, 129

improvement solutions, 139–140

model, 131–132

monitoring and controlling change, 144–145

PayRoll S.A. case study, 134–136, 138, 140–141, 143–146

planning and performing, 136–139

planning change, 140–142

re-assessing and improving, 145

reasons for change, 132–134

value of, 130–131

authority, 67–68

award-fee scores, 19

B

balance sheets, 28

Barnes and Noble, 102–103

baseline measures, 11

benefits management, 7–8

benefits profiles, 20

BIA. See Business Improvement Architects

Borders, 102–103 ...