14 Resolve conflicts
Anytime we’re at work, we’re with other people. That automatically creates opportunities for conflict: we all have different opinions, different priorities, and different perspectives, and when those don’t mesh, conflict can arise. Conflict can actually be healthy at times, provided you know how to work your way through it with grace and professionalism.
Before we dive in, let’s acknowledge some of the different types of conflict that can arise, since we’ll need to take slightly different approaches to each:
-
Businesses often create deliberate, intentional tension that’s designed to help weigh competing interests and priorities within the business. When used properly, these create “healthy conflict” that helps businesses ...
Get Own Your Tech Career now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
