3Organizational Equipotency
On December 3, 1979, the rock band The Who was scheduled to play a concert at 8 p.m. at Cincinnati Coliseum in Cincinnati, Ohio. By 6 p.m., masses of people had gathered outside the doors and were anxiously waiting to enter. When coliseum officials opened just a limited number of the many stadium entrances at 7:30 p.m., thousands of excited fans rushed in through the few doors simultaneously.
Some blocks away at the Cincinnati General Hospital emergency room, I was working the night shift in the psychiatric emergency room and was the shift lead. What began as a relatively calm night changed abruptly when groups of panicked, screaming people showed up at the ER—frantically begging for information about friends, children, ...
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