April 2001
Intermediate to advanced
368 pages
8h 5m
English
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Chapter 36. Going to the Source
What do users want, anyway? And how do you find out? Software developers are being told to produce the systems their clients and customers want, to become more user-oriented. Companies in every field are trying to be more competitive by listening to “the voice of the customer” and becoming “customer-driven.” It is not enough anymore to have software with the right features. The software needs to have a good user interface: to be easy to learn and easy to use. But how do you know what users want in a user interface, anyway? Many companies turn to market research, to telephone and written surveys that ask users or potential users what they want.
Sometimes it appears they don't even know themselves, and often it seems ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.