September 2020
Intermediate to advanced
232 pages
4h 59m
English

What Is Going Well?
A prudent question is one-half of wisdom.
—Francis Bacon
The Goal: Replicating Good Performance
“What is going well?” is a question that aims to make success transparent and routine. It is about clarity, acknowledgment, and reinforcement because replicating good performance requires conscious effort. We must know how to do our jobs well, why it creates success, and why it is important. This and related follow-up questions are about reproducing quality outcomes. In layman’s terms, this question ensures that everyone knows what good performance looks like, what it is made of, and how it can be reproduced.
The purpose of this ...
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