
Questions for Difficult Conversations and Difficult Employees
Note: Many of these questions start with a statement of fact in order to diffuse a situation and segue into the issue at hand.
- “How do we avoid the mistakes of the past?”
- “What will you do differently when you leave this room?”
- “What happened just before you made the earlier mistake?”
- “I have some concerns and I’m curious if you do so as well. If so, what are they?”
- “Do you think that things are going well?”
- “Do you think that things are going well with your coworkers?”
- “Do you agree that getting along with others is as important as the work we do, especially considering how no one ...