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Performance Conversations
book

Performance Conversations

by Christopher D. Lee
September 2020
Intermediate to advanced
232 pages
4h 59m
English
SHRM - Kogan Page
Content preview from Performance Conversations

Questions for Difficult Conversations and Difficult Employees

Note: Many of these questions start with a statement of fact in order to diffuse a situation and segue into the issue at hand.

  • “How do we avoid the mistakes of the past?”
  • “What will you do differently when you leave this room?”
  • “What happened just before you made the earlier mistake?”
  • “I have some concerns and I’m curious if you do so as well. If so, what are they?”
  • “Do you think that things are going well?”
  • “Do you think that things are going well with your coworkers?”
  • “Do you agree that getting along with others is as important as the work we do, especially considering how no one ...
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Publisher Resources

ISBN: 9781586446710