
246 Performance Management Systems and Strategies
A mentor is a person chosen from the organiza-
tion, among those who understand the job better
and who are capable of guiding the new recruits to
gradually adapt to their jobs and make them learn
and develop. The mentoring process involves dif-
ferent processes, like coaching, training, discus-
sion, counseling, etc. To upgrade skills and so
also to enhance the satisfaction of employees, in
the era of competition and market uncertainty,
mentoring is now considered as one of the most
powerful tools to enhance employees’ develop-
ment and performance. Also, to make employees
compatible with the organizational ...