It should now be clear that integrating all kinds of channels with built-in bot service support is feasible. The Bot Builder SDK designers were aware that not every single feature of every channel can be handled by the bot service and kept the SDK flexible to support extensibility.
The bot service supports quite a few channels, but what if our bot needs to support a channel like the Twitter Direct Messages API? What if we need to integrate with a live chat platform that integrates directly with Facebook Messenger and we cannot utilize the Bot Framework Facebook channel ...