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Practical Guide to Salesforce Experience Cloud: Building, Enhancing, and Managing a Digital Experience with Salesforce
book

Practical Guide to Salesforce Experience Cloud: Building, Enhancing, and Managing a Digital Experience with Salesforce

by Philip Weinmeister
April 2022
Intermediate to advanced content levelIntermediate to advanced
412 pages
7h 31m
English
Apress
Content preview from Practical Guide to Salesforce Experience Cloud: Building, Enhancing, and Managing a Digital Experience with Salesforce
© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
P. WeinmeisterPractical Guide to Salesforce Experience Cloudhttps://doi.org/10.1007/978-1-4842-8132-1_9

9. Topics in Experience Cloud

Philip Weinmeister1  
(1)
Powder Springs, GA, USA
 
Topics are quite interesting entities in Salesforce. While they have been around for years, they aren’t extensively used in “internal” Salesforce (e.g., classic or Lightning Experience) outside of Chatter. In Chatter, users can associate topics with feed items to tag posts, polls, questions, and more; this helps users to quickly find related discussions. Figure 9-1 shows a view of a Chatter post with topics in Lightning Experience.
Figure 9-1

Topics in Lightning Experience

In Experience ...
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Publisher Resources

ISBN: 9781484281321Purchase LinkPublisher Website