Conclusion
Any attention paid towards your organization’s system influences on Human Performance is a good thing for your organization. Simply by seeking to understand the story and context that surrounds a failure, you will see safety get better. You know that your organization is not perfect; you know that your processes, procedures, and the way your organization responds to events have a real opportunity to be better. New, increased attention will have an immediate benefit to your safety performance.
It is almost certain that after your research of these concepts and ideas you will have been left with more questions than answers. What should we do? How do we know we are doing the right things? What are the right things? Where do we start? ...
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