Appendix A

The Scoreboard for Maintenance Excellence—Version 2015

1. Top leaders’ support to maintenance and physical asset management

Item#Rating: Excellent—10, Very Good—9, Good—8, Average—7, Below Average—6, Poor—5Rating
1.The organization has a strategic plan that is the starting point for development of the asset management and maintenance strategy, policy, objectives, and plans.
2.Top leaders realize that the overall maintenance strategy must be holistic and that just one best practice alone, such as Computerized Maintenance Management Systems (CMMS), alone is not the answer.
3.Top leaders understand maintenance in regard to its broader sense as systematic and coordinated activities and practices. This is the way an organization optimally and ...

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