Appendix G

The ACE Team Benchmarking Process Team Charter Example

I. Opportunity: What is the reason this team exists?
    The ACE Team (where ACE means “a consensus of experts”) exists to provide a well-qualified team of experienced craftspeople, technicians, and supervisors that establish benchmark repairs jobs and work content time for these jobs. The ACE Team is chartered to help develop the ACE System for establishing maintenance performance standards at each work site.
II. Process: What are the steps to be followed, and what are the questions to be answered by this team?
a. Orientation, charter review, and charter acceptance or modification.

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