INDEX

  • AAA model: for cultural agility, 103–108
    • millennials, knowledge workers and, 108–111
    • “no” used with, 111–113
  • acceptance of feedback, 27
  • accommodation, 90, 119–120
  • accountability, 45
    • with benevolence, 61–63, 157
    • in BUILD model, 61–66, 82
    • saving face with, 12
  • acquiring cultural knowledge, AAA model step and, 105–106
  • action, 4, 8, 34
    • culture influencing, 97
    • internal dialogue guiding, 130–131
    • others impacted by, 32–33, 123
  • adapting new behaviors:, AAA model step, and, 105–106
    • in new situations, 128–129
  • Agilent Technologies, 55, 115–117
  • Alessandra, Tony, 25
  • Alibaba Group, 40–41
  • alliances, 134–135
  • ambiguity, 112–113
  • American culture, Japanese culture and, 111–112
  • American executives, 3–4, 56–57, 83–86, 108
    • and BUILD model, 78–81
    • interacting ...

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