INTRODUCTION
Honoring Face, Losing Face, and Saving Face
WHEN IT CAME to writing this book, I asked myself one question: Of the thousands of executives and senior managers I’ve coached over the years, what was the one concern they would bring up time and time again?
I didn’t have to mull over my answer very long. It was all about face. To be sure, very few of them would actually say the words, “I feel like I’ve lost face at work.” Much more likely they would say,
I don’t feel as if my boss appreciates my work.
My colleagues don’t really treat my ideas seriously.
Some of my team members don’t speak up at meetings. I don’t really know what they are thinking.
I’ve been passed over for promotion even though I’ve been recognized as one of the company’s ...
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