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Seeking SRE by David N. Blank-Edelman

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Part IV. The Human Side of SRE

  • How do we keep SRE teams safe for the people in them?

  • We used to think humans were the cause of most reliability and resiliency problems, but what if they are actually the solution? What is going on in their heads anyway?

  • What are the mental health aspects to SRE that we are not paying (sufficient) attention to?

  • On-call is a terrible idea; we should stop.

  • How do people relate to complex systems?

  • Can we do more with SRE than just make things better for the computers; can it be used to make our world better, too?

Discuss.

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