Smart and Intelligent Systems

4 Agent Transparency

Jessie Y.C. Chen

DOI: 10.1201/9781003215349-4

Contents

1. 4.1 Introduction
2. 4.2 Operator Performance Issues
   • 4.2.1 Operator Performance and Workload
   • 4.2.2 Operator Trust and Perceptions of Transparent Agents
   • 4.2.3 Individual and Cultural Differences
3. 4.3 Situation Awareness-Based Agent Transparency
4. 4.4 Implementations of Transparency in Complex Human–Agent Systems
   • 4.4.1 Human Interaction with a Small Robot
   • 4.4.2 Multiagent Systems
   • 4.4.3 Human–Swarm Interaction
5. 4.5 Challenges and Future Research
6. References

4.1 Introduction

Humans are increasingly working with intelligent agents—from robots to complex networked systems—as collaborators rather than tool users, due to the tremendous advancements in artificial intelligence (AI) ...