book

Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results

by Roger M. Schwarz

March 2013

Intermediate to advanced

272 pages

5h 56m

English

Jossey-Bass

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Who This Book Is ForOverview of the BookBackground
“One Leader in the Room”?Stuck in Unilateral Control: An ExampleWhy Leaders Stay StuckChanging an Unproductive MindsetMindset Is Key to Changing How You LeadMind the Gap
Why Unilateral Control Gets Results You’re Trying to AvoidRecognizing the Unilateral Control Mindset in YourselfHow Unilateral Control Reinforces ItselfDo You Have a Choice?
Values of the Mutual Learning MindsetAssumptions of the Mutual Learning MindsetMutual Learning BehaviorsResults of Mutual LearningHow Mutual Learning Reinforces ItselfIs Unilateral Control Still an Option?Extending Mutual Learning to the Whole Team
Behavior 1: State Views and Ask Genuine QuestionsBehavior 2: Share All Relevant InformationBehavior 3: Use Specific Examples and Agree on What Important Words MeanBehavior 4: Explain Reasoning and IntentHalf-Way There

Behavior 5: Focus on Interests, Not PositionsBehavior 6: Test Assumptions and InferencesBehavior 7: Jointly Design Next StepsBehavior 8: Discuss Undiscussable IssuesA Summary of Behaviors
Watch Your Mindset as You DesignThe Big Picture: Structure, Process, and ContextIs Your Team a Real Team?Team StructureTeam ProcessTeam ContextStay Congruent
Preparing for MeetingsDuring MeetingsGiving FeedbackWorking as a Team When You’re Not TogetherUsing Mutual Learning in E-MailA Qualification to “Speaking with One Voice” as a TeamHelping Your Team Influence You
Beginning the JourneyTalk with Your Team About What You Are DoingContinuing Your Personal Progress
Beginning the Team JourneyDigging DeeperJoint PlanningBe Clear About the Decision-Making RuleBe the Change . . .
Introducing the Smart Leaders, Smarter Teams KeynoteMore about Roger Schwarz & Associates’ Work with Clients

Content preview from Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results

CHAPTER 5

Putting the Puzzle Together

Mutual Learning Behaviors 5–8

This chapter continues with four more behaviors that stem from the mutual learning mindset—those highlighted in Figure 5.1.

Figure 5.1. Behaviors Discussed in This Chapter

Source: Roger Schwarz & Associates; used with permission.

Behavior 5: Focus on Interests, Not Positions¹

Have you ever been in a meeting where people try unsuccessfully to get others to buy in to their solutions? The first person shares a solution and the others all say why it won’t work. Then the second person speaks and that idea is likewise shot down. The team eventually reaches an impasse or agrees on a ...

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Smart Leaders, Smarter Teams

Roger M. Schwarz

Taking Your Team to the Top: How to Build and Manage Great Teams like the Pros

Ted Sundquist, Justin Spizman

Who's in the Room?: How Great Leaders Structure and Manage the Teams Around Them

Bob Frisch

Why Teams Still Need Leaders

Frieda Klotz

Publisher Resources

ISBN: 9781118235423

Behavior 5: Focus on Interests, Not Positions1

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,and much more.