
168 Strategic Human Resource Management and Development
(behavioural competencies) are dened as the dimensions of behaviour
that lie behind competent performance, like interpersonal skills. A good
performer will be able to do a job at a competent level and have behaviours
that reinforce those technical skills; for example, an architect needs good
listening skills to know what the client requires in addition to technical
skills. Competency frameworks are commonly used to help organisations
measure both competences and competencies.
Pay
Performance management is often linked with performance-related pay (PRP),
or competence-related pay, which ...