
High Performance Work Systems 203
Figure 7.1: HPWS Framework
Organisational
Goals
Internal Goals
(Across Levels,
Units, and Processes)
Vission & Mission Beliefs & Values
Forms of Alignment
1-Strategic
2-Goal
3-Internal
Environment
STRATEGY
High Performance work Systems Framework
1
2
OUTCOMES
Productivity Customer Satisfaction
Quality Quality of Work Life
Cycle Time Flexibility
Management
Practices
Word Practices
& Processes
Other Systems
Human Resource
Systems
Structure
3
INTERVENING
PROCESSES