INDEX
A
Acceptance phase, 144, 145, 146, 147
Accountabilities, leadership. See Leader accountability and development
Acosta, R., 21
Acquisition agenda, 8
Active involvement, expectation of, 62
Ad hoc innovation, funding required for, 101
Add-on work, avoiding, 116, 165
After-market, 92
Alignment of systems and processes. See Systems alignment
All-hands meetings, 174
Ambiguity, addressing, 66, 67, 75, 172
Annual budgeting, 101
Arthur D. Little survey, 9
Artifacts, museum of, 82
Assigning talent, issue of, 110–111
Audits. See Culture audit; Innovation audit; Systems audit
Awareness: measuring, 36; stage of, 145
B
Balanced scorecard, 52, 174, 177, 183, 196. See also Measurement ...
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