More Praise for This Book

“A brilliantly accessible guide to developing training that works! This book brings the best of current academic thought to the practitioner in a conversational, practical, and usable format. The endnotes are a phenomenal resource for anyone who wants to dig deeper. Simply superb.”

Bonnie Beresford Vice President, Client Services, Capital Analytics

“I’ve been recommending this book for years to my staff, my students, and friends who work for nonprofits. It’s the most accurate and easy-to-read book for anyone who wants to help someone learn. The new section on technology is especially helpful for those of us involved in online learning. And my doctoral students will love this updated version with more ...

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