June 2019
Beginner
256 pages
4h 47m
English
Content preview from Thank You For Disrupting
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CHAPTER 11PATTY MCCORD
ON EMPLOYEE EMPOWERMENT AND TALENT MANAGEMENT
As we’ve just seen, Google has a strong set of values. It decided to encapsulate them into a catchy motto: “Don’t be evil.”1 This phrase, deeply incorporated into the company’s culture since early 2000, has been part of its code of conduct that it communicates to its employees. In May 2018, the company adopted an adjusted version, which is now “Do the right thing.”2 By keeping this at the forefront of its people’s minds, Google continues seeking to influence its workers’ daily behavior.
Netflix also gives advice to its people. Here is a long list of counsels given by Patty McCord, former Chief Talent Officer:
- Be quick to admit mistakes.
- Say what you think even if it’s controversial.
- Keep us nimble by minimizing complexity.
- Re-conceptualize issues to discover practical solutions to hard problems.
- Only say things about fellow employees you would say to their face.3
A few years ago, McCord described the culture of her California company in a 124-slide PowerPoint presentation. Sheryl Sandberg, number two at Facebook, gave praise by calling it “the most important document ever to come out of the Valley.”4 These slides have since been viewed more than 18 million times.
In this presentation, McCord explains that Netflix wants to grow fast, but without losing the values and effectiveness of a small structure. For her, “Most companies curtail freedom and become bureaucratic as they grow.”5 With growth comes ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.