Chapter 23. Measuring the Value of Project Management
JAMES S. PENNYPACKER, CENTER FOR BUSINESS PRACTICES
More than ever, investment in initiatives designed to improve organizational performance must be justified. Whether it’s the implementation of a project management methodology, a project office, project management software, or project management training, these initiatives must deliver positive and tangible results. The good news is that tangible measures of project management value and performance can be established by asking the right questions and developing an appropriate measurement system.
Over the past few years, major companies from a variety of industries—information technology, manufacturing, pharmaceutical, new product development, ...
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