ACKNOWLEDGMENTS
TO UPDATE THE SECOND EDITION, we again surveyed Fortune 500 communications professionals (from Fortune magazine’s 2010 list). Their expertise greatly enhanced the second edition. We are indebted to Aetna, Scot Roskelley, communications director – mid-America region; Aflac, Glenn E. Wells, editorial consultant; Bemis Company, Inc., Kristine Pavletich, public relations specialist; Dana Holding Corporation, Jeff Cole, director of marketing communication; Franklin Templeton Investments, Cynthia Hanson, senior copy editor; Masco Corporation, Kathleen Vokes, director of corporate communications; Owens & Minor, Duriechee Friend, director of communications; Progress Energy, Linda Wootton, proofreader; Southern Company, Marc Rice, corporate ...
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