The Complete Software Project Manager

Acknowledgments

This book grew out of a two-decades-long conversation with my colleagues and with the many clients we are privileged to serve. Starting back in the Windows 3.1 days, we have grappled with the complexities of technology and survived the numerous inevitable crises that accompany software development. My work has provided me with incredible opportunities to collaborate with and learn from these exceptional professionals.

I am grateful for Denise Mitchell and Rebecca Harrigan, incomparable technology leaders, partners, and clients, and for the great team at Kellogg Corporation. Also, for the executive group and the great IT, BA, and PM teams at Harvard Business Publishing. I also owe a debt of gratitude to my own team, from whom I am always learning: Frank G. Andrews, Pedro Garrett, Atsushi Tatsuoka, and Steve Vance.

Thanks goes as well to fellow technology writer Mike Barlow, who showed such generosity of spirit and time in championing this book. To Sheila and Gerry Levine, whose wise counsel has supported me through everything from content to contracts. And, to the International Women's Writing Guild, whose sisterhood of writers and teachers filled all kinds of gaps from craft to the business of writing.

What could be more valuable to a writer than an editorial partner with skill, wit, and wisdom? Hilary Poole, writer and editor extraordinaire, was one of the original collaborators on this project. Thank you for all your help from tidied-up commas to slashed technology ...