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The Conflict Resolution Toolbox, 2nd Edition
book

The Conflict Resolution Toolbox, 2nd Edition

by Gary T. Furlong, Christopher W. Moore
September 2020
Intermediate to advanced
272 pages
5h 55m
English
Wiley
Content preview from The Conflict Resolution Toolbox, 2nd Edition

CHAPTER SIXMODEL #3: THE CIRCLE OF CONFLICT

BACKGROUND OF THE CIRCLE OF CONFLICT MODEL

The Circle of Conflict model was originally developed by Christopher Moore at Collaborative Decision Resources (CDR) Associates of Boulder, Colorado, and is a key model used by CDR in the training of mediators. This model appears in Moore's seminal mediation book, The Mediation Process,1 and has been adapted with permission here. The version presented here is the adapted version.

The Circle of Conflict, as a model or map of conflict, attempts to categorize the underlying causes, or “drivers,” of the conflict situation that a practitioner is facing, offering a framework to diagnose and understand the factors that are creating or fueling the conflict. After offering a way to diagnose the causes of the conflict, the Circle then offers some strategic direction on ways a practitioner can move the conflict toward resolution.

DIAGNOSIS WITH THE CIRCLE OF CONFLICT

From a diagnostic point of view, the Circle of Conflict model postulates that there are five main underlying causes, or -drivers,- to conflict. The model, along with the five main drivers, is as follows (Figure 6.1):

The Circle of Conflict model postulates that there are five main underlying causes, or “drivers,” to conflict - Relationships, Externals/Moods, Structure, Values, and Data.

Figure 6.1 Circle of Conflict: Diagnosis

Relationships
  • negative experience in the past
  • stereotypes
  • poor or failed communications
  • repetitive negative
  • behavior
Values
  • belief systems
  • right and wrong
  • good and evil ...
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