The Cultural Intelligence Difference

INDEX

accuracy, test for, 134–135

acting, 151–152

adaptability, 144

“Advanced Search” in Google, 83

Afghanistan, 180–181

Africa, 84

air-travel revenue, 4

alertness, fear and, 52

ambiguity, 13, 117

Americans, lack of global “consciousness, 85

Ang, Soon, 23, 28

Arnsten, Amy, 62

art museums, 80–81

assumptions, risk of, 99

Australia, 89, 91

Austria, 92–93

autonomy, 62

awareness, 107

Awareness sub-dimension, 112–113

BBC news, 85

behavior, 28–29, 141

CQ Knowledge and, 73–74

see also CQ Action (behavior)

being, vs. doing, 92–93

Bennett, Milton, 22

biases, facing, 49–50

brain

ambient, neural activity, 124

intercultural experiences and, 6

loss of control and, 62

Brazil, 89, 91, 92–93

Brown, Kirk, 121

burnout, 16

business, protocols for, 153

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