The DevOps Handbook, 2nd Edition
by Gene Kim, Jez Humble, Patrick Debois, John Willis, Nicole Forsgren
PART IV: INTRODUCTION
In Part III, we described the architecture and technical practices required to create fast flow from Development into Operations. Now in Part IV, we describe how to implement the technical practices of the Second Way, which are required to create fast and continuous feedback from Operations to Development.
By doing this, we shorten and amplify feedback loops so that we can see problems as they occur and radiate this information to everyone in the value stream. This allows us to quickly find and fix problems earlier in the software development life cycle, ideally long before they cause a catastrophic failure.
Furthermore, we will create a system of work where knowledge acquired downstream in Operations is integrated into ...
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