The Elements of User Experience, Second Edition: User-Centered Design for the Web and Beyond

Chapter 5. The Structure Plane: Interaction Design and Information Architecture

Defining the Structure

The realm of structure is the third of the five planes, and appropriately it is the point at which our concerns shift from the more abstract issues of strategy and scope to the concrete factors that will determine what users finally experience. But the line between abstract and concrete can be blurry—although much of what we decide here will have a noticeable, tangible influence on the final product, the decisions themselves still involve largely conceptual matters.

In traditional software development, the discipline involved in creating ...