The Field Guide to Understanding 'Human Error', 3rd Edition

Index

Bold page numbers indicate figures, italic numbers indicate tables.

A

absence of negatives, safety culture as 167–76, 177

accident models

barrier models 128–32, 130

chain of events 123, 124, 125–7, 127, 128

drift 136–9, 137, 138

systems models 132–6

threat-and-error model 125

triangle idea 124–5

accident-prone workers 11–13

accountability

from backward to forward looking 23

books for further study 201

bureaucratic 148–9

confidential reporting systems 20–1

just culture, implementing 21–5

mismatch with responsibility 15–16

new models of 18–20

under New View 15

storytelling 19

systems approach 17–18

aims of investigations 82

air traffic control, normal behavior in as ‘human error’ xx

aircraft controls, errors in using, study of xix–xx

alternative ...