CHAPTER THREE
The Power of Process
Reboot Your Personal Operating System
I met Thomas, a marketing leader, when his enthusiasm for his job was at an all-time high. He loved his work and the entrepreneurial spirit of his company, and he was very excited by its rapid growth and transformation. A passionate, visionary, and creative leader, Thomas brought an informal style to the role that colleagues loved; one of his strengths was being able to connect with others in a fluid and personable way. His shoot-from-the-hip approach and bias to action were a big part of the company’s success to date.
Thomas’s concern was that he didn’t want to stall out as he had seen happen to other leaders who weren’t able to scale their capacity and abilities ...
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