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$how Me the Office Flow
INTRODUCTION
Some companies take what I call the “easy approach” to implementing
Lean practices by focusing only on the manufacturing process and ignor-
ing the rest of the company. Sometimes this occurs because a company is
new to Lean and the thinking is “Lean manufacturing” not “Lean busi-
ness strategy.” Or the existing functional organizational structure creates
cultural or political issues where people think Lean doesn’t apply to them.
As I’ve stated a few times, the goal of 20% annual productivity improve-
ments, company-wide, is necessary in order to achieve nancial success
with Lean. Your company will never get ...